Your Privacy Matters to Us

We collect information in the following ways:

• Information you provide directly — name, email address, phone number, mailing address, and payment information when you donate, register for events, sign up for our newsletter, apply for programs, or contact us.
• SMS/Text opt-in data — when you opt in to receive text messages from us, we collect your mobile phone number and record your consent. This data is used only to deliver the text messages you requested.
• Automatically collected data — IP address, browser type, device type, pages visited, time spent on the site, and referring URLs, collected via cookies and analytics tools (see Section 5).
• Donation and payment information — processed securely through third-party payment processors. We do not store full credit card numbers on our servers.
• Volunteer and program applicant information — background check consent, availability, skills, and relevant experience when you apply to volunteer or participate in a program.

We use the information we collect to:

• Process donations and provide donation receipts for tax purposes
• Communicate about events, programs, and organizational updates
• Send newsletters, fundraising appeals, and impact reports (you may opt out at any time)
• Deliver SMS/text messages you have opted in to receive
• Register and manage event participants, volunteers, and program applicants
• Improve our website, programs, and services
• Comply with legal obligations and nonprofit reporting requirements
• Respond to your inquiries and requests

We do not sell, rent, or trade your personal information. We may share limited information only in the following circumstances:

• Service providers and subcontractors — trusted vendors who help us operate our website, process donations, send email communications, or provide customer support (for example, GoHighLevel, Zeffy, Google Analytics). These providers are authorized to use your information only as necessary to perform services on our behalf.
• Legal requirements — when required by law or to protect the rights, property, or safety of Caiden's Corner, our community, or the public.
• Organizational partners — with your consent, we may share your information with partner organizations for specific programs or events you have registered for.

You have the following rights regarding your personal information:

• Opt out of email communications — click "unsubscribe" in any email we send or contact us at [email protected].
• Opt out of SMS messages — text STOP at any time to be removed from our text message list immediately.
• Request access or correction — you may request a copy of the personal data we hold about you or ask us to correct inaccurate information.
• Request deletion — you may ask us to delete your personal information. We will honor this request unless we are required to retain it for legal or financial compliance purposes.
• Withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at [email protected] or by mail at the address in Section 14.

Our website uses cookies and similar tracking technologies to improve your experience and analyze site traffic. Specifically, we use:

• Google Analytics (GA4) — to understand how visitors use our site (pages visited, session duration, traffic sources). This data is aggregated and anonymized.
• Google Tag Manager — to manage tracking scripts efficiently.
• GoHighLevel — our CRM and communications platform may set cookies to support contact forms, scheduling, and automation flows.
• Functional cookies — essential cookies that enable core site functionality (forms, navigation).

You can adjust cookie settings in your browser at any time. Disabling cookies may affect some site functionality. You can also use the Google Analytics Opt-Out Browser Add-on to prevent GA4 tracking.

We take appropriate administrative, technical, and physical security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These include:

• HTTPS encryption on all website pages
• Secure, reputable third-party payment processors (we never store payment card numbers directly)
• Restricted staff access to personal data on a need-to-know basis
• Periodic review of our data handling practices

No method of data transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. If you believe your information has been compromised, contact us immediately at [email protected].

Caiden's Corner serves children on the autism spectrum and their families. We are committed to protecting children's privacy in all that we do.

• We do not knowingly collect personal information directly from children under the age of 13 without verifiable parental or guardian consent, in compliance with the Children's Online Privacy Protection Act (COPPA).
• Event registration, program sign-ups, and donations on behalf of a child must be completed by a parent or legal guardian who provides their own contact information.
• Photos or videos taken at our events that include children will only be shared publicly with written consent from a parent or guardian.

If you believe we have inadvertently collected personal information from a child under 13 without appropriate consent, please contact us immediately at [email protected] and we will take prompt steps to delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or organizational programs. When we make material changes, we will:

• Update the "Last Reviewed" date at the top of this page
• Post a notice on our website home page for 30 days following significant changes
• Notify subscribers via email for changes that materially affect how we use their data

Your continued use of our website after updates are posted constitutes your acceptance of those changes. We encourage you to review this policy periodically.

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Specifically:

• Donation records — retained for a minimum of 7 years in compliance with IRS requirements for nonprofit organizations.
• Email subscribers — retained until you unsubscribe or request deletion.
• SMS opt-in records — retained for a minimum of 4 years as required by TCPA compliance standards, or until you opt out and we confirm removal.
• Event registrations — retained for 3 years following the event for program reporting and impact measurement.
• Analytics data — Google Analytics data is retained per GA4 default settings (up to 14 months).

When information is no longer needed and there is no legal obligation to retain it, we securely delete or anonymize it.

Our website may contain links to third-party websites, social media platforms, or services that are not operated by Caiden's Corner. We also use the following third-party platforms to operate our programs and communications:

• Zeffy — donation processing and event ticketing
• GoHighLevel — CRM, contact forms, SMS messaging, and marketing automation
• Google Analytics / Google Tag Manager — website analytics
• Facebook / Instagram / TikTok / YouTube — social media and video hosting
• Mailchimp or equivalent email platform — email list management and campaigns

We are not responsible for the privacy practices of these third-party platforms. We encourage you to review their individual privacy policies. Links to external sites do not constitute an endorsement by Caiden's Corner.

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information:

• Right to Know — you have the right to request disclosure of the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for which we use it, and whether we have disclosed it to third parties.
• Right to Delete — you may request deletion of your personal information, subject to certain exceptions (such as legal compliance obligations).
• Right to Opt Out — we do not sell personal information. If this practice ever changes, you will be notified and provided an opt-out mechanism.
• Right to Non-Discrimination — we will not discriminate against you for exercising any of your CCPA rights.

To submit a CCPA request, contact us at [email protected] with the subject line "CCPA Privacy Request." We will respond within 45 days.

Caiden's Corner offers an optional SMS text message program to keep our community informed about events, volunteer opportunities, donation campaigns, and nonprofit updates. The following terms apply to all text message communications from our organization.

Program Description

By opting in, you may receive text messages related to:

• Event announcements, reminders, and registration confirmations
• Volunteer coordination and scheduling
• Donation campaigns and fundraising updates
• Organizational news and impact reports
• Emergency or time-sensitive community alerts

How to Opt In

You may opt in to SMS communications by:

• Submitting your mobile number on a web form on our website with explicit SMS consent checked
• Texting a keyword to our designated number as prompted in our marketing materials
• Providing written or in-person consent at an event or program registration

Opt-Out Instructions

You may opt out of SMS messages at any time by texting one of the following keywords to the number from which you received the message:

• Text STOP to immediately unsubscribe from all SMS messages.
• Text HELP to receive support information and contact details.
• Text START to re-subscribe after previously opting out.

You may also opt out by emailing [email protected] with the subject line "SMS Opt-Out Request" or by contacting us at the mailing address in Section 14.

Age Restriction

You must be 18 years of age or older to opt in to our SMS program. By providing your mobile number and opting in, you confirm that you are at least 18 years old or have obtained verifiable parental consent.

SMS Data — No Third-Party Sharing

SMS Support Contact

For questions about our SMS program, contact us at:

• Email: [email protected] — subject line: "SMS Program Support"
• Mailing address: Caiden's Corner – The Ausome Families Foundation, Kiln, Mississippi 39556
• Web: caidenscorner.com/contact

Caiden's Corner is committed to making our digital content accessible to everyone, including individuals with disabilities. We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

If you experience difficulty accessing any content on our website or have questions about accessibility, contact us at [email protected]. We will make reasonable accommodations to ensure you can access the information you need.

If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:

• Email: [email protected]
• Mailing address: Caiden's Corner – The Ausome Families Foundation, Kiln, Mississippi 39556
• Website: caidenscorner.com/contact

We will respond to all privacy-related inquiries within 30 days.